Welcome to Replacementlightbulbs.com! Quality products delivered
Unless specifically indicated, prices do not include shipping.
Prices are subject to change without notice.
Purchase Orders: Purchase orders are accepted under the following terms. Purchase orders must be approved by ReplacementLightBulbs.com. Purchase orders under $100.00 excluding shipping incur a $5.00 handling fee. We require a faxed official purchase order; purchase orders numbers cannot be accepted on letterhead, on the phone, with online ordering or any means other than a faxed emailed or mailed official purchase order. Purchase orders from organizations that do not pay promptly are denied. Please fax purchase orders to 336-882-2819 or email to firstname.lastname@example.org.
charges a 6.75% sales tax for all orders delivered in North Carolina.
customer is responsible for paying the state and local tax in their
on all orders delivered out of North Carolina. Orders delivered inside
North Carolina that are for resale will be charged 6.75% sales tax
the appropriate tax exempt certificate is delivered to
prior to the sale. Web form for tax exempt
purchases. Please fill out this form, print the completed form and
fax the form to 336-882-2819.
Personal and Business Checks: We hold personal and business checks for ten bank working days prior to shipment of orders. For faster service pay using certified checks or money orders. For fastest service pay with credit card or PayPal.
Guarantee: If you are ever unhappy with the quality of your product(s), we will gladly refund your payment less shipping upon receipt of the product(s) in their original condition provided that they are returned within thirty days of sale.
Limit of Liability: Sending
any product to ReplacementLightBulbs.com constitutes an AGREEMENT by
that any damage or loss by ReplacementLightBulbs.com, its subsidiary,
agents even though due to negligence or other fault of
its subsidiary, or agents, will only entitle you to replacement with a
like product. Except for such replacement, the acceptance by
its subsidiary, or agents, of product is without warranty or liability,
and recovery for any incidental or consequential damages is excluded.
does not warrant any product it sells for any purpose. If you have
regarding the use or application of any product, please contact the
of the equipment you are using prior to purchase and use.
We are not responsible for shipping delays created by our
failure to ship or the shippers failure to deliver. If a package is
delivered late due to our error or the error of the shipper the limit
of our liability is the cost of shipping. We are not responsible for
any loss that occurs as a result of not having products in time for
user application. We are not responsible for shipping delays created by
an act of God so if a snow storm, power outage, terrorism, etc.
from delivering on time neither replacementlightbulbs.com or the
shipper are responsible for any liability including shipping costs for
the delivery delay.
Typographical Errors: In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from suppliers, ReplacementLightBulbs.com shall have the right to refuse or cancel any orders placed for products or services listed at the incorrect price. ReplacementLightBulbs.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, ReplacementLightBulbs.com shall immediately issue a credit to your credit card account in the amount of the incorrect price charged.
Product Availability & Prices: Product availability may change without notice. ReplacementLightBulbs.com reserves the right to notify customers of inventory and price changes in products at time of order confirmation.
Hours of Operation: We do not have a retail location so all transactions must be handled by telephone and/or online. Our telephone hours are from 9:00 AM until 6:00 PM Eastern Standard Time Monday through Friday. We are closed the 4th of July, Thanksgiving Day, Christmas Day and New Years Day. We close at 1:00 PM Eastern Standard Time on Christmas Eve and New Years Eve.
to respecting the privacy rights of our visitors and customers. Our
or rent your email address, physical address or phone number without
your permission. Furthermore, we
never share your credit card number with third parties. (Note: should a
situation arise where we are required by law or legal process to
information about a customer, ReplacementLightBulbs.com will cooperate
with the authorities.) As ReplacementLightBulbs.com has partners that
with fulfillment and shipping, these fulfillment partners receive only
a name, phone number and shipping address, so they can process and ship
orders properly. In the event Replacementlightbulbs.com, Inc. is sold
we will provide the buyer with all of our customer information provided
the purchase contract restricts the buyers use of customer information
the limitations set forth above.
For the convenience of our visitors we will occasionally
supply a link to another website. We do not sell advertising from this
site; these links are intended to help customers by providing a source
for something we do not carry or provide information of interest.
Visitors should review the privacy policies on these sites;
Replacementlightbulbs.com has no responsibility for the policies and
practices of other sites.
Shipping Damage: If your
is damaged in shipping notify ReplacementLightbulbs.com and the carrier
upon receipt of the
package. We are only responsible for damaged product if the claim is
within seven days of product delivery and photos of damaged packaging
provided. ReplacementLightbulbs.com will file the insurance claim with
the carrier. Please hold the package and the damaged product until the
claim is settled.
Shipping Rates: All
are billed at cost plus a packing and handling fee. For example, if
we charge from $6.30 to $7.76 for USPS Priority Mail shipping on a one pound
cost is $5.05 to $6.51 for shipping and we add
packing materials, bank fees and
These fees are higher for other shipping vendors and international
orders because of the packaging and paperwork
required. UPS rates vary according to your zip code
and speed of service. Not all services are available to all areas. Some
remote addresses incur a delivery area surcharge. Residential rates are
than business rates and home based businesses do not qualify for
address pricing. We do not bill to customer shipping accounts and must
account and prepay and add the shipping to your invoice. Military APO
addresses ship with Priority Mail and cannot be
as the USPS delivers the packages to the military who delivers the
overseas. International shipping is provided by
international shipping rates please select this link.
Delays: Most packages ship the day after you place your order.
Expedited services like Overnight, 2-day and 3-day UPS services are
processed ahead of other orders and usually ship the same day provided
we receive your order one hour prior to the carrier pick up. Packages
may be delayed due to reasons beyond our control such as adverse
weather, technical problems, service interruptions, etc. We do not
provide refunds for shipping delays caused by acts of God such as
airport closings due to weather. If an air package is mis-routed or
delayed due to human error we can provide a refund for the delivery
failure. We are not responsible for any expense associated with
delivery delays. Our maximum liability is limited to the amount paid
Return Policy: Customer
is very important to us. Our return policy is this: if you are not
satisfied with a product, simply return it within 14 days of shipment
of your order in its original condition for a full refund less
Note: We only refund shipping costs if the return is the result of our
error. In no event shall
liability exceed the purchase price paid (if any), including shipping
(if applicable), for the products available for sale on this web site.
Cross Reference Guide: The cross reference guide is designed to help you find the lamp you need for your application. We do not verify the accuracy of this information. You are responsible for ordering the correct lamp for your application and we make every attempt to help you in that process. We recommend that you confirm the information with the equipment manufacturer before ordering.
Order Line: 800-692-3051
Hours: 9 AM to 5 PM EST Monday through Friday
changes, invoice copies, tracking and delivery confirmation numbers,
order status, product availability, payment options, shipping quotes,
returns, damage claims
Large international orders that require special shipping arrangements