ReplacementLightbulbs.com-Customer Feedback, Compliments and Complaints

Recommendations and Complaints

Thank you for visiting ReplacementLightBulbs.com. The following are compliments and complaints from customers regarding our products and/or services. Customer identities are not provided for the protection of our customer's privacy. These emails and letters are unedited except to remove information not related to the compliment or complaint, to remove customer contact information or to add the country of origin.

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DEAR RON

JUST SEND THIS EMAIL FOR NOTIFICATION THAT I RECIVED MY LIGTH BULBS IN MEXICO, TODAY.

DR. ANDRES

Mexico-5 Weeks

Hi Ron,

Thank you for the super quick delivery of the lamps GE 4700

to Germany. If necessary, I would buy again.

Thanks Frank

No…In the end you were wrong! The bulb was too large, and the fan hit the bulb. The equipment had to be altered to accept the second bulb …Brackets had to be bent for it to fit without the fan hitting! [we appreciated you sending the replacement, and I being a warranty administrator myself understood the terms] However your delivery and attitude conveyed in your emails are repulsive! You created the situation and put Cheryl in a defensive posture and then perpetuated it in your somewhat, rude replies. We will not use your company again in the future. I also ask that you not contact Cheryl nor myself anymore.

Tom
Johnstone Supply

Note from Ron: This complaint email was one of several from this customer but in my opinion best represents the customers complaint. We tried to help the customer resolve the problem but they demanded a replacement and refused to work with technical support to find out why the lamp failed. We did send the no charge replacement. It was their equipment that damaged the lamp and not a defective lamp as they insisted. In our technical opinion the lamp was not too long. We were able to verify the lamp was correct and only is available in one length. We believe they were not fully installing the lamp in the socket. They also complained to the BBB.

Hello Ron,

Thanks a lot for your query, last month when I ordered from you I got the

package in less than 4 weeks in good state Concerning address over here we

don't have street number! Neither a zip code!

I hope you have ever heard of my country Mauritius it is a very well known

island for tourism, textile and agriculture with a population of 1.2 million

We have the some beautiful beaches and lagoons surrounded mostly by coral

reefs It is the holiday island

If you need any information for Mauritius don't hesitate to contact

Nice dealing with you guys will place further order very shortly

Regards

Yogesh
Mauritius-Less than four weeks

Ron just a short letter to thank you for getting the bulbs to us sooo

fast.... I can assure you when it comes to a place to getting bulbs I will

highly recommend your company to anyone I talk with..And I will give you all

the business I can from my end..Thanks again Gene

Ron,

I received the replacement yesterday. Thank you again for your quick

response. I will defiantly use your company for replacement of hard to find

bulbs in the future.

Brent

Hi,

Just to let you know I have received the 2 x bulbs light.

Thanks

Florent
Canada-4 Working Days

Dear Ron,

And on friday the bulb arrived in the Netherlands.
The filmprojector out of the late fifties, Ithink, works again.
Including the light now.
Thank you for the quick delivery.

You did a good job!
thank you
Andre
The Netherlands-4 Working Days

Wow, so very impressed with the shipping. I placed an order on Sunday, and received it on Wednesday.

You've got yourself a dedicated customer now.
Even better considering I've had a hard time trying to findthis particularbulb anywhere else.

Thank you so much
Misty

You Guys ROCK!!

The bulb works great - my dad is on cloud nine!! WAY cheaper than the one we purchased from a camera store (it DOESN'T WORK!!) I will be buying more from y'all.

Thank you SO MUCH!

Sincerely,

Connie

Hi Ron:

Just wanted to let you know I received the bulb you replaced for me and we had our slide show

with my family going through old slides. My father passed away in January of 2008 and we wanted

to divide old memories up among my brothers. Everything worked fine no bulb explosions.

Thanks again. If I know anyone in the future that needs a specific bulbI will recommend your place

of business.

Thanks

Ron

Hi,

The parcel has arrived today in Paris. Everything seems OK. Many thanks.

Best regards,

Jacques

France-2 weeks

I spoke with a gentleman at your firm this morning concerning an order that I placed on Feb 13th for 2 ea. CXR/CXL 8v 50w bulbs. He informed me that they were shipped on Feb 13th to my former business address in Colorado Springs and the shipment was delivered on Feb 17th. (This incorrect shipping address was due to my error when selecting payment via PayPal.)

I checked with my former neighbor (business) today and he confirmed that the shipment was received by the current tenant located at my old business address. My friend will forward the shipment to me here in Texas therefore further action on your part is no longer needed.

I was very impressed with your customer service and your company's speed in attempting to come to my rescue.

John

Got the new bulbs yesterday! Thanks again for being easy to do business

with. Will not buy any bulbs from anyone else and will tell everyone I can

about the great service.

Thanks!

Barry

Ron,

Thanks for your quick response. I received the shipment Saturday and have

already installed the lamps. I'll be using your company in the future and

also recommending it to others.

Again, thank you for your quick turn-around time.

A VERY HAPPY CUSTOMER,

Anne

Hello Kat,

I can confirm that i received the package in 8 days (i think this a record). But i have a question. Despite the fact that i saw the pictures of the philips bulb when i bought them, i didn't realized that they don't have cable connectors. So, now i must make an diy job to have them work (they drive hot when are in use, so is difficult for me to adapt it). Do you have also philips 150w/15v bulbs with socket connectors ? Thank you and I'm waiting your response.

Romania-8 Days

Hello Ron!!!

Thank you, thank you!!!

So fast and easy (and i swedish)!!!! That i could service!!!

Oh, i am so happy and only waiting now....

many kisses

from

Ann in Sweden

Hello!

I got the package yesterday. 8 working days delivery time to Finland.

Package was well packed and filled. Thank you for your service. Products what I needed arevery expensive here in local store, I save a lot of money when I bought from your store.

Teemu
Finland-8 Working Days

Excellent work . . . very efficient! I received the product yesterday.

Outstanding!

Paul

Thank you for timely shipment of my replacement lightbulbs. My 17 month old nephew is able to use his lullaby toy at bed time. Thank You.

Happy New Year,

Veronica

Hey this is Darryl from Maine, I spoke with you on the phone yesterday

regarding two bulbs I ordered. They came in the mail today, both bulbs

work perfectly and I can now continue my project. Just wanted to say

thank you very much for being so quick about shipment, I will be sure

to come back for any future luminescent needs!

Wow, you guys are good, awsome customer service andgreat prices -I can't wait 'till I needmorelamps,thank you!

Sincerely,

Brian

Received lamp sockets today Great service.......8 days to Canada ........
I willorder again

Thanks
AYNE
Canada-Six Working Days

Hi Ron,

Just wanted to pass a note on to say thanks for sending my complete order in a timely manner and with proper packaging. It was a pleasure to dealing with your company, and I will definitely refer my friends to you.

thanks again!

Shawn

Hello Kat

The bulb arrived today all intact. We are at last in business and I can now sort all my cine films and put them on DVD. Many thanks.

Regards

Sue
England-4 Working Days

I would like to thank you on your quick response to my need of a replacement bulb for my wife's reading lamp. She has vision problems and needs the lamp to read, I placed an order on Friday and received my shipment on Monday. Way to go and many thanks for a Job well done.

Bill

Hello Allison and Ron,

I wanted to let you know that my order, which was shipped by USPS on Oct
31, arrived in Canada today, Nov 6. No customs or duties were charged.
Everything worked out perfectly!

Thank you,

-Stephen
Canada-4 Working Days

Dear Ron,

I am an electrician, my kids are 16 and 14 and you do the math the bulbs are lasting about 2 1/2 to 3 months. The ones I dated when I sent the bulbs to you, 2 of the 3 are burnt out. Calculating that into you savings formula will not prove to be profitable at all! Those samples I sent to you was- what 2 to 3 months ago. Doesn't sound like things are going according to plan if you have not checked on them yet. My wife is a internet programer and you will soon have a detailed description of my experiences with your company attached to your name search. Dissappointed, yes I would say. You have cost me money and you are not taking care of business.

Kevin

Note from Ron: We offered to refund for all returned lamps to which the customer has not responded. This email was sent to us on November 5th, 2008 and the initial purchase was on September 24th, 2007 over a year earlier. The lamps are compact fluorescent lamps and should last longer than a year.

Thank you for such prompt service! I am always nervous about buying

from a new shop online (even though I have a small shop myself!)

I appreciate your communication and speedy delivery!

Ron!

You are THE MAN. Thank you! I will place on order for a second soon. Please keep one to the side for me, even if you do not ebay any more. I assume you are in this business full time (or seriously at least)

Please send me contact information to add to my list.

-Matt

RON I WANT TO THANK YOU AND YOUR COMPANY FOR HAVING AND SENDING ME THE BKV BULB .WHICH YOU PEOPLE ARE THE ONLY ONES TO HAVE IT . THANKS AGAIN. LARRY P .S. I WILL GIVE YOUR ADDRESS OUT.

I sent you 5 emails asking you to send, send, send. But you didn't. Now you say you will send on Monday - you are a swell person. My feedback will reflect how you went out of your way to DO NOTHING, NOTHING, NOTHING, NOTHING. AND it will state exactly what happened. I AM SO ANGRY AT YOU FOR NOT SHIPPING ON FRIDAY, WHEN I PAID EEARLY IN THE DAY AND SEND A MILION TIMES "SHIP,SHIP,SHIP", but did you, oh no, you did want you want to. So I will have the last say, you are a wetch!!!

The above eBay customer paid at 4:38PM EST after the mail left wanting USPS Priority Mail shipping. They are in California. We refunded their payment after this message. Ron

Ron,

You now have a customer for Life!!!!!!! You know when you call the Electric Company when something is wrong and the first thing they ask is if the item is plugged in, well I won’t forget this one. I can only thank you immensely for your wisdom and assistance with this matter. Thank you again!!

Sincerely,

Victor

Thanks so much for the help! I will place the order online.

Thanks again for going the extra mile on a 1.99 part! That is rare to find

these days!

God Bless!

Ronnie

Hi Ron:

I have attached my prior email below for your reference. I did go ahead and purchase the H7680x bulb you suggested for our 2000 Crown Vic spotlight. I just wanted to let you know that it fit and worked perfectly and I wanted to thank you for you great customer service!

Pat

Greetings

I just wanted to thank you for the great service and help in getting me the operating theatre light bulbs for the Nayak hospital. This Afghanistan hospital is one of the very few main hospitals in an area the size of Connecticut. It was damaged in the recent civil war and is still in the process of being repaired and rebuilt.

Thanks again for your efforts – a bulb may seem like a little thing but when you’re spread out on a gurney while the doctor tries to remove the bit of shrapnel, it makes a huge difference.

Cheers

Carl

Hello Ron.
Received! All OK.
Report:
=====
25 sept from US;
30 sept in Kiev (customs) and
03 oct in Kharkov!
=====
My Feedback is done.
Please Feedback for me.
Good Luck. Thank you. Vladimir.
Ukraine-6 Working Days

Hi Ron,

I got your voicemail this morning about my lamp (modified ASP) and so i tried putting it in but it didn't work, then I smartened up and put the panel on the tv
and it lit right up, just wanted to say thanks, your offer of first a quick exchange and then a refund is great customer service that is hard to find these days.
If i ever need a really expensive bulb again i will be coming to you.

Thanks Again,

Michael

Hello:

I received within a few days (amazing!!) by recently placed order for three FML18/65 Eiko light bulbs which I had searched for locally for weeks without success. Your price was way better than what I was able to find (one bulb way across town, at least 35 minutes driving one way) and your delivery within a few short days is greatly appreciated. I am now able to use my computer in the light where as before it was a chore.

I thank you so much for your excellent service and business ethic and I will keep your card very handy for my future needs!

Greatly appreciate,

Mary

Hello Ron,
I received today the two neon in excellent condition and functioning
properly. I have not paid any duty. I am happy that they arrived without
breaks, given the long journey.
Thanks again and I hope to return to make purchases from you, also in Italy
because I could not find anywhere the neon. Greetings, Mario
Italy-2 Weeks-Fastest recorded Italian Airmail package to date.

Hi Kat and Ron,

Light bulbs arrived yesterday. Thank you very much. Still haven’t found a place in Australia to get these bulbs. Even places selling the camp lantern with the light tube don’t stock replacements (hard to believe isn’t it… but I’ve checked twice.). Thanks for the great service and product advice.

Cheers,
Jim

South Morang

Australia

Hi
I ordered 2 P-VIP 100-120/1.3 E23h lamps that arrived yesterday and I just wanted to take a moment to say thanks for the fast service. Both lamps where well pack and arrived safely with DHL.
Thanks again
Paul
Australia

Bonjour,

Nous avons bien reçu les lampes aujourd'hui, 8 juillet. C'est exactement ce que nous cherchions.
Livraison très rapide.
Merci.

Cordialement,

Jean-Paul
France-6 Working Days

Ron,

Just wanted to thank you again for your help in the replacement lamp for my Samsung DLP TV. I installed the new lamp and things are working fine.

I will certainly recommend you and your customer service oriented company. It is refreshing to find that service in today’s world.

Lee

Hi Ron

the bulbs arrived today, I'am very happy. I will come back to you for more stock.

Thanks and best regards

Marco
Switzerland-7 Working Days

thank you. My replacement bulb arrived today and it works very well.

no problems, and quick service and Kat, whom I ordered the bulb from was very friendly and courteous.

It sure is nice when things go smoothly. thanks again. Linda

Bonjour,

J'ai bien recu le colis et tout fonctionne très bien,

Très bon service et bonne communication

Avec mon anglais ...

Thank you very much

all is perfect
Nathalie-France

Team - You guys are great! I had new lighting installed outdoors and needed some bizarre Phillips GBF 12V bulb that Home Depot or Lowes did not carry. So I searched the Internet for light bulbs and your name popped up. I decided to take a chance and ordered three from you on PayPal. My order showed up in three days and was perfect and the bulbs work and now when my parents visit, my patio will look a little more complete - at least all the lights will be on.

Thank you for the great service. I'll tell my friends about you.

patrick

Ron,

That is so sweet to keep me well informed. The staff around the church think I am a miracle worker, because I've saved money going through your company. Be assured I will continue to do so.

Thanks so much, Mary

I took your advise and replaced the whole light. They returned it with no extra charge. I'll keep the bulbs if they ever burn out again with this lamp. Thanks for helping, I value your customer service and satisfaction and will surely use your services again in the future if I need to.

Ron,

I am a systems integrator who doesn't

have enough hours in the day to be logging in

and registering at every stupid website I try

to obtain needed information from.

Your site does not do that and I GREATLY appreciate it.

Enough to stop my work and thank you.

I found what I needed and saved your site should this quote

come to be or whenever I am in need of your products I'll be back.

Nice job; best of luck in your business!

Paul

ron

thanks for the new bulb... projector works great installed using gloves and watched 3movies i have several friends that have old projectors and will tell them to buy from you...excellent customer service and tech advice.....mike

Dear Mr. Miller,

I have got my order (two GE 4416bbulbs) today.

These original GEbulbs are very rare and hard to find.

Shipping time: 12 days.

I am very pleased with the bulbs and your staff.

Please tell them my compliment.

Thanks again,

and greetings from Germany

Manfred

Here is a photo of myantique federal signal beacon light with the new bulbs.

Subject: CMV/CMT bargain GE bulbs

Great prices!
Speedy service (e.g., a reply email from Kat within 4 hours -- probably because I emailed my inquiry at 4:09 am and Kat probably answers emails at the start of the business day, but hey, I'll give ya credit anyway).
Items arrived as described and well packed!

No order confirmation email provided, but received the USPS notification email soon after ordering.
With these low prices and fast service, absence of a confirmation email is easily ignored/forgiven -- you should know, though, that first-time customers might look for one.

I'll certainly look to your site first for my future bulb needs.
Indeed, I looked around for a biz rating site to give you guys high marks, but couldn't find you on any.
Well, your secret's NOT safe with me, as I'm telling people about you.

Thanks again!

P.S. loved the cheesy bulb jokes

Hello ron,

howare you? I hope well. I have received the lamps as from agreements.

Thank you, very much from Michele.

Italy-Five Weeks

Dear Ron,

The lamps arrived today in good order, thank you very much. I must

compliment you on your efficiency and web site too. It was very easy to

navigate and gave all the details I needed such as types of projectors and

sizes of the lamps etc. Much appreciated.

Regards

Pam
New Zealand-6 Working Days

1 semaine pour un colis venant des Etats-Unis, rien à dire à part bravo !
France-One Week

Hi Ron,

Just to let you know that I've finally received the package I've been waiting for so long.
Also, I must say I was shocked when I saw the dispatch date from the box - December 3rd 2007!?
More than two and a half months for a package to arrive really makes no sense. And, it looks like it didn't even go through customs check, which makes it even more strange.
Seems I was wrong when I said the the package won't arrive at all after all that waiting.
Anyway, when I receive the second package that you've reshipped without a charge (most likely it will get here somewhere in the middle of the summer ;-)) I'll let you know, and will pay you for it.
Btw, the bulbs are great, just what I needed.
Thank you so much again!!!

Best regards,
Branko
Croatia-December 3rd Ship/February 20th Delivery-Just over two and a half months

Hi Ron,

Thanks for such a quick response.
I just have to say that I'm actually shocked that you've shipped the order again without me paying for it! This is something that is rarely seen nowadays. I sincerely thank you for this gesture. And thank you for being so patient in responding to my numerous emails. You provide a truly great customer care and service! And lastly, you really don't have to apologize for anything, cause it's not your fault for package lost in the mail.
I just hope the bulbs will arrive safely this time (I miss my night mountain bike rides, cannot wait till the package gets here. I'll let you know as soon as it arrives.

Thank you again and best regards,
Branko
Croatia

Note from Ron: The above package was not lost in the mail. The customer, quite reasonably, assumed it was lost. It delivered two and a half months later. Untracked USPS Airmail or Priority Mail shipping times vary greatly from country to country.

I ordered and paid (paypal) 2 Replacementlightbulbs.com on Jan. 12, 2008.

They arrived today.
I don´t know what kind of magic you use, but you were VERY fast!! Big thumbs up!

Thank you very much.

Bernhard

Austria-Four Working Days

Hi Ron, Thanks I receive the first bulb. Just in time to watch my collage foot ball. And the Super Bowl. I also know a lot of people who have HD TV. So I will be directing them to your web page for their bulbs.

Happy New Year!!!

Ron:

What an excellent job you have done! You provided all of the information I needed and anticipated what else I might need. You are an asset to your company and I hope they reward you daily for the superb work you do.

I will go online and place an order.

Thanks again.

Dan

hola, soyHiginio de Barcelona (España), os comunico quehe recibido las lamparas DCw,
muchas gracias.
(translation)
Hello, I am Higinio, Barcelona (Spain), I can inform you that I have received the lamps DCw,
Thank you very much.

Hey Ron,

Just wanted to say thank you for shipping those bulbs so quickly. They are exactly what I was looking for, they arrived in perfect condition really quickly and I was able to buy TWO for the price I would have paid for one at your competitors. Great job, thank you!

(Feel free to post that on your website if you’d like – I appreciate the quick service and don’t mind you using my testimonial!)

I’ll let you know about that replacement belt after the holidays.

Thanks again,

Darren

Hello Ron,

Thank you for answering me so fast.
I actually received the package a few hours after writing you the email.
By the way, I did not receive any email of confirmation of my order except the one from Paypal. It may come from the hotmail mailbox.
Anyway, thank you and merry Christmas

Jean-Marc
France-13 Working Days

Hi Ron

Just feedback.... The lamps came today Friday 14th December in good

condition and now installed and working.

Many thanks. Strange I could not source these in the UK

Regards and seasonal greeting

Steve
UK-7 Working Days

Thank you for replacing the broken projector lamp. I received the package yesterday. I appreciate your sending me the new one.

Merry Christmas,

Patricia

Hello,

This is simply to let you know that I just received the DJL lamp and it

works fine. It's a blast seeing those old home movies again!

Thank you!

Fernando

Canada-Two Weeks

What a suprise! You sent clear bulbs at first and now I received two new "frosted" bulbs for the mistake and was totally pleased. Great customer service and I will purchase from again! Thanks

The sealed beam arrived Monday last 2007-12-03 – Thanks for all your help.

- Bob
Canada-Two Weeks

Hi Ron,

my lamp order has been delivered today in perfect conditions.

Pursuing their typical Christmas traditions, Italian Customs kept my package for about 4 weeks… That’s ridiculous!

As opposite, your service has been outstanding. Thank you!

Merry Christmas and Happy New Year.

Luca
Italy-Five Weeks

Sir:
I want to thank you and your company for my recent purchase (bulb 1383 Eiko). I have tried in the past to find these bulbs but no-one seemed to know where to purchase them. I recently had a electrician to my home for some lighting instillation and asked him about these bulbs. A few days later he showed up witha couple of bulbs, charged me $30.00 and advised me I should call him if I need more.He would not tell me where he purchased them. So I decided to look for myself one more time. I found your wed site and want to thank you for saving me a lot more money. As I may need other hard to find bulbs in the future, you can be sure I will be back to your site for them.

Thank you Bob

Hi Ron:

Just one thing to say; you are good for business.

Thank you so much Ron. I have been purchasing these bulbs for a long time and you my friend, are the best.

Eric

Hi Ron,
Justto say that the order arrived today. I had to pay 27 pounds V.A.T. on the order but still well pleased,
Many thanks for all your kind help andbest regards Steve
England-9 Working Days
27 Pounds VAT was for $225.00USD Item

Hi Ron, I've received the bulb and thank you for the excellent packaging

and speed of delivery. Jackie
Canada-7 Working Days

Ron:

Today I received the bulbs. Tank you for everything you do to make this possible. Regards.

Fernando
Mexico 13 Working Days

Bulbs recived today safely. great service . Thanks J Morgan
France-7 Working Days

Hi Ron, No problem - glad to hear it was just an error. Ihad to be certain because it's going into an existing location that must be 4.5"precisely... just wasn't sure if it was different size.I see that you've updated the page and linked to a photo... thank you! I'm already impressed with your great service! And that's exactly the bulb I need and what a great price on the new bulb!I've searched all around and you guys come in around $10 cheaper than your closest competitor. I'm selling some stuff on eBay and as soon as the money hits my paypal account I'm definitely going to order from you. In the meantime, I'm going to look around to see if there's any other lamps I need - seriously, you guys rock! Thanks again! Michael

Mr. Miller,

Thank you so much for your thoughtful help with my

order of the Sylvania FBD bulb for my Sawyer Rotomatic

707AQ projector. It arrived today and it works

perfectly. I have informed my photo store, New York

Camera, Nassau Street, Princeton, NJ that you are a

reliable and efficent source.

Regards,

Mike

Ron,

Just wanted you to know I received my 2nd replacement bulb and everything was intact.

The peanuts inside the bulb box was genius.

Thanks for your quick response.

Lorraine

I am very grateful. I thought this bulb was going to be a huge

hassle or even impossible, and you've made it very easy. In this

world of temporary labor, what a relief to find an expert! Many

thanks. Don

Hi Ron,

Just letting you know that the lamps arrived safely this morning - thank

you.

Yvonne

Wagga Wagga NSW

Australia-4 Working Days

Mr. Miller

I ordered and received a replacement bulb for my Akai PT46DL10 T.V. from you all 4 days ago. I got it and back up and running. I would like to thank you and your people. Quick response, fast processing and shipment. The packaging of such a delicate bulb, awesome.

Good job to all.

Byron

Tavares, Fl

Ron,

this mail is just to let you know that the GE 1731 bulbs have safely

arrived in Vienna. They fit perfectly and our photometer runs smoothly

again. I would like to thank you for your patience and help.

kind regards, Christoph

Lamps arrived today. Excellent service

Thank you
UK-4 Working Days

The product has arrived.

Thanks

Federico
Italy-three and a half weeks-24 working days

Hello,

The shipment arrived today, October 2, 2007, Toronto. Just 2 weeks from order.

Thanks,

Philip
Canada-12 Working Days

Incredible!!! Arrived safelytoday. Many thanks

Barbara
UK-5 Working Days

Thanks Ron. That was fantastic; they arrived this morning the 2nd.

(probaly still 1st for you).

Thanks,
Keith
New Zealand-4 working days

I received the package last week on Thursday 25th.

Overall a pretty quick delivery.

Cheers

Rex
New Zealand-9 working days

Thankyou for lamp, it arrived this morning, Friday 28 September - Australian Central Time ( approx Thursday 22:00 UTC) just under a week. There was no customs duty as it is a non business item/personal item and items up to the value of AUD$1000 are allowed to be imported duty free.

The packaging was excellent and intact/secure upon arrival.

I have fitted the lamp and it works perfectly, I will be recommending you to other people as this lamp is unavailable in Australia.

Regards,

Benjamin

Gidday Ron -

Just a quick note say my order arrived 'downunder'

this morning , 25 Sep @ 0930. receipt #RL- 45316.

Great work.

Thanks,

Paul
Australia-8 Working Days

Thanks to your packing people for a tidy parcel which arrived in seven days.

Ron, just a bit puzzled at the postage change on the invoice RL 44118 at

$30.25. The actual amount on box was $11.55 to which I fully agree to add a

packing charge.

But was that correct please?

David
Australia

Hiya

The bulbs arrived today superbly packaged and I am writing to thank you for

a GREAT service. I would definitely use you again and recommend you as a TOP

COMPANY that's great to do business with.

Regards Paul
England-6 working days

Donna ! Thanks again for helping me out ! The lamp arrived this morning. It certainly is amazing what can be done in this world today, thanks to people like you ! ! A.

Great prices……………Fast delivery……………What else could I ask.

Thanks for the great service.

Vin

Palmetto, FL

Hello,

I received bulbs.

Thank you.

Regards.

Housni
France-Seven Working Days

Hello Ron,
Although the QLV-! Lamp Socket I bought from you didn't mate with my Dichro 23g Colorhead perfectly, I was able to modify it and get my system up and running.
Again, thanks. You've been very helpful.
Sincerely
Hank

The package came today and I was very satisfied with your service. Very fast

and good service. I'm very pleased that I could install these bulbs so soon

to my boat.

It was nice doing business with you.

Yours, Juha

To the owner,

I have received my command. I'm very happy. I place your address in my favorite.

Thank you very much.

Gilles

the bulbs arrived today.

perfect, thanks.

i'll remember how fast this was, the deal, and your customer service.

if i or anyone needs bulbs, i know who to go to. very informative site too.

thanks again.

-danny

Hello,

I received my order of two light bulbs today.........I just wanted to let you know that even though it was a small order, I really appreciate your prompt service and low prices. I searched other sites for the same bulbs and found them much more expensive at other sites.

Thanks for doing such a good job!

Jane

Dear Ron,

Thanks for the light bulb!

We were able to resurrect my late mother-in-law's

Argus 300 slide projector!

We are having so much fun viewing the slides!

Cynthia

Hi Ron,
The package arrived today.
Excuse me for my impatience.
Many days of wait. In addition I imagined.
And thank's for your patience.
Respectfully,
Paulo
Brazil-6 weeks

Hello, Ron!

The lamps I bought have just been delivered. You can count me as

another satisfied customer! It was probably the Brazilian postal service

that caused the 30-day delay I had to endure.

Thanks a lot!

Edimilson

Parts arrived today, thanks very much,

Richard
New Zealand-One Week

Just thought I would let you know that the bulbs I ordered and had shipped by mail on May 2, arrived safe and sound yesterday. They are exactly what I need, so thanks for providing this great service. I can’t find 1144’s anywhere around here.

John

Orillia, Canada-6 Working Days

Hi Ron

Parcel arrived this morning ,All intact,no Customs problems.

Excellent service-pity the others are not like you.

Regards.

Alan
UK-4 Working days

I love the service you provide. Thank you very much.

Michelle

Thank you so much for your courtesy and responsiveness.

Customer Service is obviously quite important in your company - If I'm ever

in the market for replacement bulbs, you can be assured I will be

contacting you!

Thanks again,

Bonnie

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Replacementlightbulbs.com
800 Burton Avenue, Suite 107
High Point, NC 27262
336-882-BULB (2852)

Order Line: 800-692-3051
Technical Support Line: 336-882-2854
Fax Line: 336-882-2819

Hours: 8 AM to 4 PM EST Monday through Friday

Sales: Address changes, invoice copies, tracking and delivery confirmation numbers, order status, product availability, payment options, shipping quotes, returns, damage claims
336-882-2852
sales@replacementlightbulbs.com
Technical Support: Help finding a product not listed, determining the correct lamp for your application, lamp handling and premature lamp failures
336-882-2854
support@replacementlightbulbs.com

International Orders: Large international orders that require special shipping arrangements and quotes
in@replacementlightbulbs.com

If you have compliments, complaints, suggestions, or help with areas not listed above please contact:

Ron Miller
General Manager

ron@replacementlightbulbs.com